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FACTS Info
U.S. Department of State | USAID

Dashboards

Country Dashboard Refresh Cycle

Office of the U.S. Global AIDS Coordinator and Health Diplomacy, U.S. Department of State

Analytics dashboard refresh for country program data

Refresh Behavior

Country dashboards refresh on a staggered schedule after validation completes. Same-day visibility is not guaranteed for late uploads.

How to Read Timestamps

Always check the last-refresh timestamp on each dashboard before citing figures in briefings or external communications.

If Numbers Look Stale

  1. Confirm your submission reached Final status
  2. Verify you are viewing the correct fiscal period
  3. Allow the published refresh window to complete
  4. Contact support if the timestamp does not advance after that window

Related Resources

See Data Quality Spot Checks and Narrative Finalization Tips for upstream causes of delayed refresh.

Who this affects

Partners and agency analysts who rely on country dashboards after submitting data in FACTS Info.

What to expect

Dashboards refresh on a scheduled cycle after partner submissions. Immediate reflection of every save is not guaranteed; allow the documented refresh interval before escalating “missing data” tickets.

If data still look wrong

Confirm the submission was validated and locked as required, then contact support with the mechanism ID and submission timestamp.